Is This a Maintenance Emergency?

You know how when you call the doctor's office the message usually says "if this is a medical emergency, please hang up and call 911"? Well, when you call my apartment complex office it says "if this is a maintenance emergency, please press 3." Tonight, as I was doing laundry, I heard a louder than normal water running noise. I found out that water was shooting out from the spigot where the washer is connected to the wall. Is that a maintenance emergency? Because I turned the washer off and it stopped, and I put down towels to mop up the water on the floor, but I do live on the second floor and have a washing machine half full of clothes.