I'm Not a Computer Person

I've had many somewhat embarrassing interactions with Wake Forest's IT department because I have no idea what is going on with computers. Compared to my mom, I'm a genius, but honestly, I don't know what the hell I'm doing.

I walked into the IT guy's office with a tiny spring in my hand, held it out to show him and said "this fell out of my computer. is that an issue?" Apparently it's not a big issue, but should get fixed.